{"id":190,"date":"2025-12-22T13:24:31","date_gmt":"2025-12-22T13:24:31","guid":{"rendered":"https:\/\/eternalclinic.es\/?page_id=190"},"modified":"2025-12-22T13:27:22","modified_gmt":"2025-12-22T13:27:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/eternalclinic.es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"190\" class=\"elementor elementor-190\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13744b4 e-flex e-con-boxed e-con e-parent\" data-id=\"13744b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f68fa53 elementor-widget elementor-widget-text-editor\" data-id=\"f68fa53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"s5\"><span class=\"s4\">1. Introduction<\/span><\/h2><p class=\"s8\"><span class=\"s6\">These Terms and Conditions (&#8220;T&amp;Cs&#8221;) govern services provided by Eternal Clinic Marbella, S.L. (&#8220;the Clinic&#8221;), located at C. <\/span><span class=\"s6\">el<\/span> <span class=\"s6\">Califa<\/span><span class=\"s6\">, 16, Nueva Andaluc\u00eda, 29660 Marbella, M\u00e1laga, Spain. Contact: +34 682 79 72 81 or <\/span><a href=\"mailto:eternalclinicmarbella@gmail.com?referrer=grok.com\"><span class=\"s7\">eternalclinicmarbella@gmail.com<\/span><\/a><span class=\"s6\">. Website: <\/span><a href=\"https:\/\/eternalclinic.es\/?referrer=grok.com\"><span class=\"s7\">https:\/\/eterna<\/span><span class=\"s7\">l<\/span><span class=\"s7\">clinic.es<\/span><\/a><span class=\"s6\">. By booking or receiving services, you agree to these T&amp;Cs, which complement informed consent forms and privacy notices. Services are authorized under regional health regulations.<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">2. Services<\/span><\/h2><p class=\"s8\"><span class=\"s6\">The Clinic offers regenerative medicine, including IV glutathione therapy, NAD+ infusions, ozone therapy, aesthetics, and holistic treatments. All require prior medical assessment. Aims: improve skin brightness, support immunity, aid detoxification, boost energy, slow aging. Results not guaranteed, per Real <\/span><span class=\"s6\">Decreto<\/span><span class=\"s6\"> 1907\/1996. Patient obligations: provide accurate data, follow instructions (Ley 41\/2002, Art. 2.5).<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">3. Appointments and Cancellations<\/span><\/h2><p class=\"s8\"><span class=\"s6\">Appointments require prior booking via phone, email, or website. Cancellations: at least 24 hours in advance; otherwise, full fee applies. Clinic may cancel\/reschedule for unforeseen circumstances (force majeure, e.g., pandemics per Real <\/span><span class=\"s6\">Decreto<\/span><span class=\"s6\">-ley 21\/2020), offering alternatives or refunds. Confirmations sent within 24 hours (LSSI Art. 27-28).<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">4. Payments<\/span><\/h2><p class=\"s8\"><span class=\"s6\">Payments due at service time. Methods: cash, card, bank transfer. Prices in euros, subject to change with notice. No refunds for completed services; partial for Clinic cancellations. Compliant with Ley 1\/2007 (consumer protection).<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">5. Informed Consent<\/span><\/h2><p class=\"s8\"><span class=\"s6\">Per Ley 41\/2002 (Art. 8-10), all procedures require informed consent: verbal for assessments, written for invasive treatments (e.g., IV therapies) detailing purposes, risks, alternatives, consequences. Consent free, revocable anytime (Art. 8.5); documented. For minors\/incapacitated: by representatives (Art. 9). Emergencies: without consent if vital (Art. 9.2). Instructions previas respected (Art. 11).<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">6. Patient Rights<\/span><\/h2><p class=\"s8\"><span class=\"s6\">Per Ley 41\/2002 (Art. 2-7, 12-13, 18-22): right to adequate information (Art. 4), intimacy\/confidentiality (Art. 7), choice of options (Art. 12), access\/copy of medical records (Art. 18, conserved min. 5 years post-discharge per Art. 17), discharge report (Art. 20). Reject treatment (Art. 2.4). For health data: ARCO+ rights (access, rectification, erasure, restriction, portability, opposition) per RGPD Art. 15-22; exercise via email.<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">7. Privacy and Data Protection<\/span><\/h2><p class=\"s8\"><span class=\"s6\">Controller: Eternal Clinic Marbella, S.L. DPO: [Insert DPO contact if appointed; mandatory for clinical history maintenance per RGPD Art. 37]. Purposes: service provision, appointments, billing (legal basis: contract, legal obligation per Ley 41\/2002). Health data (special category): explicit consent or vital interests\/public health (RGPD Art. 9). Recipients: medical professionals (as processors with contracts per RGPD Art. 28), authorities if required. Retention: min. 5 years for records (Ley 41\/2002 Art. 17); deletion post-purpose. Security: encryption, access logs, backups (LOPDGDD). Rights: as above; complaint to AEPD. No automated decisions. Full policy at <\/span><a href=\"https:\/\/eternalclinic.es\/privacy-policy?referrer=grok.com\"><span class=\"s7\">https:\/\/eternalclinic.es\/privacy-policy<\/span><\/a><span class=\"s6\">. Layered info per AEPD guide.<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">8. Liability<\/span><\/h2><p class=\"s8\"><span class=\"s6\">Clinic not liable for adverse reactions if history not fully disclosed. Services by qualified professionals (Ley 44\/2003); procedures carry risks, informed per consent. Disclaims indirect damages unless gross negligence (C\u00f3digo Civil Art. 1902). Civil liability insurance covers claims.<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">9. Dispute Resolution<\/span><\/h2><p class=\"s8\"><span class=\"s6\">Governed by Spanish law. Disputes: mediation per Ley 5\/2012; otherwise, Marbella courts (Ley <\/span><span class=\"s6\">Org\u00e1nica<\/span><span class=\"s6\"> 6\/1985).<\/span><\/p><h2 class=\"s5\"><span class=\"s4\">10. Amendments<\/span><\/h2><p class=\"s8\"><span class=\"s6\">Clinic may amend T&amp;Cs; updates posted on website with notice. <\/span><span class=\"s6\">Continued<\/span><span class=\"s6\"> use <\/span><span class=\"s6\">implies<\/span><span class=\"s6\">acceptance<\/span><span class=\"s6\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Introduction These Terms and Conditions (&#8220;T&amp;Cs&#8221;) govern services provided by Eternal Clinic Marbella, S.L. (&#8220;the Clinic&#8221;), located at C. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-190","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eternalclinic.es\/wp-json\/wp\/v2\/pages\/190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eternalclinic.es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eternalclinic.es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eternalclinic.es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eternalclinic.es\/wp-json\/wp\/v2\/comments?post=190"}],"version-history":[{"count":4,"href":"https:\/\/eternalclinic.es\/wp-json\/wp\/v2\/pages\/190\/revisions"}],"predecessor-version":[{"id":194,"href":"https:\/\/eternalclinic.es\/wp-json\/wp\/v2\/pages\/190\/revisions\/194"}],"wp:attachment":[{"href":"https:\/\/eternalclinic.es\/wp-json\/wp\/v2\/media?parent=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}